PWI Claims

Drive with confidence coast-to-coast™

VEHICLE PROTECTION SERVICES

Claims administration services for Vehicle Service Contracts purchased in AK, FL and WA

FILE AN ONLINE CLAIM

Customers and their repair facilities can file claims online or by phone

START THE PROCESS>

EXPLORE YOUR PLAN OPTIONS

View AK, FL and WA Vehicle Service Contract coverage

VIEW QUESTIONS & ANSWERS

Visit FAQ for answers to our most frequently asked questions

File a Claim

Just tell us about your vehicle's mechanical breakdown or failure, and we'll take it from there

FILE A CLAIM ONLINE OR BY PHONE
855.268.1249

I am submitting this claim as a:

REPAIR FACILITY

Already filed a claim and need to submit additional documents? Click here

Coverage

View PWI Vehicle Service Contract coverage available in AK, FL and WA

ALASKA

For customers who purchased contracts in the state of Alaska

PROTECTION PLAN>

Florida

For customers who purchased contracts in the state of Florida

PROTECTION PLAN>

Washington

For customers who purchased contracts in the state of Washington

PROTECTION PLAN>

FAQ

WHAT DO I DO IF MY CAR BREAKS DOWN OR WON'T START?

WHAT DO I DO IF I THINK I HAVE A CLAIM?

CAN I USE MY REGULAR REPAIR FACILITY?

WHO PAYS THE REPAIR FACILITY?

WHY MUST I GET AUTHORIZATION BEFORE HAVING THE REPAIR DONE?

The claims process is similar to the car insurance claims process in that you can’t get the repair done and then submit the claim afterwards. The customer needs to contact us first. In this way we can not only make sure that the repair is covered, but that it is also fairly priced. This helps us protect everyone from fraudulent claims, and the customer’s out-of-pocket expenses are minimized.

Contact

<a href=" https://www.americanautoshield.com/">American Auto Shield</a>

14033 Denver West Pkwy,
Suite 200
Lakewood CO 80401

Hours: 6AM – 5PM MST

Toll-free: 855.268.1249

Email: pwicustomerservice@warrantys.com

Fax: 303.962.4722

Roadside Assistance: 866.222.7869